Atlantis Software's NotificationWorks and CiscoWorks2000 DFM Integration

Atlantis Software Inc, a leader in network management notification, is proud to announce its integration with the CiscoWorks 2000 Device Fault Manager. With this integration, all of the NotificationWorks modules become available, providing abilities such as forwarding alarms to pagers, e-mails, and cell phones, having alarms vocalized through sounds cards or having alarms escalated due to not being handled by the assigned technician within the scheduled time. NotificationWorks is modular based, which means that the customer can purchase only those modules that they need. The scheduling and filtering of alarms is very comprehensive, they can be scheduled and filtered based on hour of the day, day of the week, alarm name, affected node, alarm message content, even duplication alarms can be filtered, and much more. See the list of the NotificationWorks modules at:
http://www.atlantissoftware.com/products.shtml 

Integration is with Cisco's CiscoWorks 2000 is accomplished by using our NotificationWorks CiscoWorks 2000 Adapter module. This module converts  the two D FM SNMP traps from CiscoWorks 2000 and translates them into over 50 specific alarms. Each alarm can then be handled using any of our other NotificationWorks Modules. For instance, if you would like to have the alarms forwarded to pagers with scheduling that is comprehensive and granularly then your would also use our PageManager Pro module. Together these two modules will provide the ability to be notified via pagers, e-mails, and cellular phones for all of the CiscoWorks 2000 alarms.

Requirements:

Windows NT 4.0, Windows 2000

CiscoWorks 2000

NotificationWorks' CiscoWorks 2000 Adapter Module

For Paging, E-Mail notification - NotificationWorks' PageManager Pro Module

For Alarm Vocalizing - NotificationWorks' Alarm Vocalizer Pro Module

For Escalation Tracking and Accountability - NotificationWorks' Escalation Manager

 

Installation Instructions:

1. Configure the CiscoWorks 2000 Trap Notifier Adapter to forward traps to the IP address of the PC running NotificationWorks. Full Cisco instructions can be found at:
http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cw2000/dfm/dfm1_0/user/adapter.htm#xtocid49265 

2. On the PC running our NotificationWorks, enable the Windows NT/2000 SNMP trap service.

3. Install NotificationWorks by running setup. When prompted for which modules to install, select CiscoWorks 2000 Adapter module and any of the other modules you want to use. For instance, if you want paging notification, then also select the PageManager Pro module.

3. Schedule the CiscoWorks 2000 alarms by consulting that module's documentation.

Instructions for use:

DFM traps will now be recognized by NotificationWorks. The scheduling of the traps is dependent on the NotificationWorks' module being used, so consult the appropriate module documentation.

For additional support, contact the Atlantis Software:

Email: asinfo@atlantissoftware.com

Support Forum at:

http://www.atlantissoftware.com/support.shtml

Phone: 510-796-2180